These Terms of Use (hereinafter referred to as "these Terms") set forth the conditions of use for the mobile application for iOS/Android provided by Hanas TOKYO (hereinafter referred to as the "Operator") (hereinafter referred to as the "App"). By installing or using the App, users (hereinafter referred to as "Users") agree to these Terms.
These Terms aim to define the conditions for providing services through the App (hereinafter collectively referred to as the "Service") and the rights and obligations between the Operator and the User, and apply to all relationships concerning the use of the Service between the User and the Operator.
If you do not agree to these Terms, please uninstall the App and discontinue its use.
The App may only be used by individuals who meet all of the following conditions:
If the Operator determines that a User's actions fall under any of the above, the Operator may take measures such as deleting content or suspending/deleting the account. The Operator is not obligated to disclose the reasons for such measures.
Users shall appropriately manage and store authentication information (email address, password, etc., registered for using the App) at their own responsibility.
If a User loses access to their registered account information, they may become unable to log in to the App.
When using external services (hereinafter referred to as "External Services") for account registration, Users shall do so at their own responsibility in accordance with the terms of those External Services.
The Operator shall not be liable for any damages caused by insufficient management of authentication information or use by third parties.
The App may provide paid plans. Paid plans allow access to exclusive features by paying a specified fee on a monthly basis.
Paid plan subscriptions will automatically extend for one month unless the prescribed cancellation procedure is completed by the day before the contract expires, and the obligation to pay for continued use arises from the day following the expiration date.
If payment fails at the time of renewal, the Operator may immediately stop providing the paid plan and shall not be liable for any damages incurred by the User due to such suspension.
Contracts for paid plans are considered separate for each OS (Android or iOS). Even if the OS changes due to a device change, the contract cannot be transferred.
The Operator may change the content of the App or stop providing some features without prior notice to Users, and shall not be liable for any damages or disadvantages caused thereby.
The Operator does not warrant, either expressly or impliedly, that the App and Service are free from factual or legal defects (including safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security, errors, bugs, or infringement of rights).
The Operator shall not be liable for any damages caused by the use of the App. However, if the contract based on these Terms constitutes a consumer contract under the Consumer Contract Act, the provisions of said Act shall apply.
The Operator may change these Terms by notifying Users or posting on the App or related website.
The Operator shall not be liable for any damages or disadvantages caused by changes to the Terms.
These Terms shall be governed by the laws of Japan.
Any dispute arising in connection with the App shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Operator as the court of first instance.
For inquiries regarding the Service, please contact the following:
hanas.app.team@gmail.com
Effective Date: December 24, 2025
Operator: Hanas TOKYO